States Join FTC Suit Over Uber Subscription Practices
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60-Second Summary
United States: The FTC sued Uber Technologies alleging deceptive marketing of its Uber One subscription, and 21–22 states joined the complaint. Plaintiffs say Uber used negative-option free trials that rolled into paid subscriptions, overstated savings, made cancellations difficult, and in some cases charged customers before billing dates. The amended complaint cites more than 28.7 million Uber One subscriptions and $935 million in gross revenues over two years; internal tests showed 85% of charged customers would cancel if the price were $1. Uber denies the allegations and says it will contest the suit. Based on 11 articles reviewed and supporting research.
About this summary
This 60-second summary was prepared by the JQJO editorial team after reviewing 11 original reports from AZfamily.com, WTNH, WMAR, The Baltimore Sun, New Haven Register, 8News, https://www.ksnblocal4.com, Telegraph-Forum, WKBN, KIMT-TV 3 Mason City and WKEF.
Timeline of Events
- FTC files an initial federal lawsuit alleging deceptive Uber One subscription practices.
- State attorneys general begin joining the FTC's complaint, expanding the coalition of plaintiffs.
- Amended complaint cites internal Uber test data, subscription counts, and revenue figures.
- Plaintiffs allege complex cancellation flows, premature charges, and overstated savings in filings.
- A federal trial date is scheduled for February 2027; Uber denies the allegations and pledges to contest them.
- Articles Published:
- 11
- Right Leaning:
- 0
- Left Leaning:
- 0
- Neutral:
- 11
- Distribution:
- Left 0%, Center 100%, Right 0%
Consumers and state enforcement offices could benefit if the lawsuit secures refunds, civil penalties, and court-ordered changes to Uber's subscription and cancellation processes.
Uber could suffer financial penalties, reputational damage, and operational limits on subscription marketing and cancellation flows if courts rule against the company.
After reading and researching latest news.... The FTC and a coalition of state attorneys general allege Uber used negative-option trials, overstated savings, hindered cancellations, and charged some users prematurely; filings cite 28.7 million subscriptions and $935 million revenue. States seek refunds, penalties, and injunctions while Uber actively contests the claims.
Coverage of Story:
From Left
No left-leaning sources found for this story.
From Center
States Join FTC Suit Over Uber Subscription Practices
AZfamily.com WTNH WMAR The Baltimore Sun New Haven Register 8News https://www.ksnblocal4.com Telegraph-Forum WKBN KIMT-TV 3 Mason City WKEFFrom Right
No right-leaning sources found for this story.
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