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The Federal Trade Commission (FTC) is suing Uber for allegedly deceiving consumers with its Uber One subscription service. The FTC claims Uber enrolled users without consent, failed to deliver promised savings, and made cancellation excessively difficult, violating the FTC Act and ROSCA. The lawsuit alleges deceptive billing practices, including misleading savings claims and obscured subscription details. Uber's cancellation process is described as excessively complex, involving numerous steps and potentially requiring customer support contact with no clear method provided. The FTC argues Uber's actions are unfair and deceptive, warranting legal action.

Prepared by Christopher Adams and reviewed by editorial team.