BUSINESS

United States orders Amazon to pay FCRA penalties

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WASHINGTON — The Federal Trade Commission announced on June 30, 2026, that Amazon.com Inc. will pay $2.25 million in civil penalties to settle allegations it violated the Fair Credit Reporting Act. In a complaint filed in federal court by the Department of Justice on the FTC’s behalf, regulators alleged that Amazon repeatedly failed to comply with Section 609(e), which requires companies to provide identity theft victims with application and transaction records tied to fraudulent accounts. Instead of supplying these records within 30 days and at no charge, Amazon customer service agents allegedly denied requests and imposed unreasonable conditions on victims seeking documentation.

Prepared by Christopher Adams and reviewed by editorial team.

Timeline of Events

2003 FCRA Section 609(e) requirements established
Recent years Amazon handles identity theft complaints
Recent years Victims request Amazon fraud records
Recent years Company allegedly denies lawful requests
Spring 2026 FTC completes investigative referral process
June 2026 DOJ files civil complaint federally
June 30 2026 FTC announces $2.25 million settlement
After announcement Amazon expected to adjust procedures

News Intelligence

Amazon's violation of the FCRA could impact your privacy and rights. If you've been a victim of identity theft, companies like Amazon are required to provide you with transaction records tied to fraudulent accounts. Check your rights under the FCRA and ensure companies respect them.