Minneapolis — The Department of Homeland Security said on Monday that a Hilton-branded hotel canceled reservations made by Immigration and Customs Enforcement officers after staff identified an 'influx of GOV reservations' linked to DHS. DHS posted screenshots of emails dated Jan. 2 this week stating the property would not allow ICE or immigration agents to stay and later accused the operator of a coordinated refusal of service. Hilton said the property is independently owned and is investigating and later said it would remove the franchise after an investigator recorded staff confirming the ban. Based on 6 articles reviewed and supporting research.
Prepared by Lauren Mitchell and reviewed by editorial team.
Hilton corporate removed the franchise, taking visible corrective action to address discrimination allegations and attempt to restore customer and partner confidence.
The independently owned Minneapolis franchise operator, EverPeak Hospitality, faced franchise removal proceedings and heightened public and regulatory scrutiny after recorded interactions and DHS allegations.
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Minneapolis Hotel Cancels ICE Bookings; Hilton Removes Franchise
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