EXL Named Leader in Everest Group's CCM Assessment
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New York — EXL, a data and AI company, announced on Nov. 20 that Everest Group named it a Leader in the 2025 Clinical and Care Management (CCM) Operations PEAK Matrix assessment. Everest evaluated 20 CCM operations providers using an RFI process, client reference checks, and ongoing market analysis. EXL was cited for embedded data and AI capabilities, a flexible engagement model across CCM subprocesses, and delivering workflow improvements through technology-driven insights. Vivek Jetley, EXL president and head of insurance, healthcare and life sciences, commented on rising care complexity and value-based care adoption. Based on 5 articles reviewed and supporting research.
Prepared by Christopher Adams and reviewed by editorial team.
Timeline of Events
- Everest Group conducted an RFI, client reference checks, and market analysis to assess CCM providers.
- Everest Group completed the 2025 CCM Operations PEAK Matrix evaluation of 20 providers.
- EXL announced on Nov. 20, 2025, that Everest Group named it a Leader in the assessment.
- Multiple news outlets syndicated EXL's GlobeNewswire announcement on Nov. 20, 2025.
- EXL executives highlighted rising care complexity and value-based care adoption as market drivers.
- Articles Published:
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EXL benefited through recognition as a Leader in Everest Group's 2025 Clinical and Care Management PEAK Matrix, reinforcing its market positioning and signaling strengths in AI, data integration, and CCM service delivery to prospective healthcare buyers.
Competing CCM operations providers may face heightened buyer scrutiny and increased competitive pressure following EXL's Leader designation in the Everest Group 2025 assessment.
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EXL Named Leader in Everest Group's CCM Assessment
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