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After years of tinnitus, fatigue, high blood pressure and muscle spasms following a tick bite, Oliver Moazzezi turned to AI for answers when doctors suggested anxiety. The tool pointed to Lyme disease; a private antibody test was positive, and treatment has eased some symptoms. He feels vindicated yet frustrated with his care. Specialists say Lyme is often missed and argue official data undercounts cases, while UKHSA is updating figures. Experts urge caution: some see AI as a helpful prompt, others say diagnoses should rest with clinicians or 111.

Prepared by Olivia Bennett and reviewed by editorial team.