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Business Insider tested Tesla's Robotaxi pilot program in Austin, experiencing mostly smooth rides but also encountering three instances requiring safety operator intervention. Issues included a wrong-way drive on a one-way street and app glitches. While the system showed confidence in navigating city streets, avoiding highways and inconsistent pick-up times were noted. Tesla uses only cameras and neural networks for navigation, unlike competitors. The service, using a limited number of Model Ys with safety operators present, charges a flat $6.90 per ride.

Prepared by Jonathan Pierce and reviewed by editorial team.