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Unsolicited password reset emails or text messages are often a sign of hacking attempts or phishing scams. Hackers may be testing stolen credentials, employing credential stuffing attacks, or attempting SIM swaps. Users should never click links in such messages but instead directly check their accounts for suspicious login activity from unfamiliar devices or locations. It's crucial to change passwords immediately, scan devices for threats, report suspicious messages, and implement stronger security measures like two-factor authentication and strong, unique passwords. Regularly reviewing account settings and authorized devices is also recommended.

Prepared by Jonathan Pierce and reviewed by editorial team.