Alaska Airlines said it resumed operations Friday after an IT outage forced a temporary ground stop, announced at 4:20 p.m. Thursday and lifted at 11:30 p.m. The carrier canceled more than 360 Alaska and Horizon Air flights while repositioning planes and crews, citing a primary data center failure around 3:30 p.m. that hit key systems, though safety was not compromised. Delays and cancellations were reported at Seattle-Tacoma and Los Angeles International, a traveler described “jammed” gates, and customers struggled with the website and app. The airline apologized, issued a flexible travel policy, and said Hawaiian Airlines was unaffected.
Reviewed by JQJO team
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