Hackers from the ShinyHunters group have published what they claim are more than 42 million customer records stolen from Charter Communications, the operator of Spectrum internet, cable, and mobile services in the United States. According to the attackers, the breach began on April 1, 2026, when they used voice phishing to socially engineer a Charter employee and compromise a Microsoft Entra account. From there, they accessed Charter’s Salesforce environment and exported customer data, including names, email and home addresses, phone numbers, account plan details, and support ticket information. ShinyHunters leaked the data after an alleged ransom deadline passed on May 27, 2026.
Prepared by Emily Rhodes and reviewed by editorial team.
Your personal data could be at risk if you're a Spectrum customer. This includes your name, email, home address, phone number, and account details. It's a good idea to change your passwords and monitor your accounts for unusual activity.
This breach shows how vulnerable our data can be, even with big companies like Charter. Don't wait for a breach to take cybersecurity seriously. Worth forwarding if you know someone who uses Spectrum services.
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