Amazon is on trial, accused by the FTC of using deceptive "dark patterns" to trick millions into unwanted Prime subscriptions. The lawsuit alleges Amazon intentionally designed confusing checkout processes and a complex cancellation system, dubbed "Iliad," to maximize Prime enrollment. The FTC claims Amazon knowingly ignored widespread issues with non-consensual sign-ups, prioritizing revenue over customer consent. Amazon's defense argues the FTC is misinterpreting the law and points to improvements made to its processes. The four-week trial hinges on internal Amazon documents and witness testimony; if the FTC wins, Amazon faces significant penalties and changes to its practices.

Prepared by Christopher Adams and reviewed by editorial team.