Amazon faces a month-long trial in Seattle, defending its Prime program against FTC allegations of deceptive sign-up and cancellation practices. The FTC claims Amazon used "dark patterns" to trick customers and made cancellations difficult, violating the FTC Act and ROSCA. A judge previously ruled Amazon violated ROSCA and that executives could face personal liability. Amazon denies wrongdoing, stating customers love Prime and cancellation is simple. The case highlights bipartisan concern over recurring subscription fees and follows a previous attempt to mandate 'click-to-cancel' rules.
Prepared by Christopher Adams and reviewed by editorial team.
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